Average Score (586 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

586 Ratings

4.8 Average

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  • Luis A.07-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Tyler is a very helpful and informative service advisor. SW VW has always dealt fairly with our family (of 2 VW Tiguans) and the cars have performed beautifually.

  • Julie G.07-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Started out rough but Ben stepped in and was very accomodating to get my car fixed.

  • William W.07-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Saul E.07-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • William R.07-24-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Excellent service.

  • Wil K.07-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Always courteous and upfront on repairs and cost

  • Charles C.07-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Verle B.07-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Very fast and friendly

  • Patsy L.07-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    This was my first new vehicle experience with the VW service dept. and everything went seamlessly. I dropped off my Atlas for its first service and a couple of recalls, drove away feeling satisfied, safe and loving my car.

  • James R.07-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Very professional and service was done in a timely manner.