Average Score (586 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

586 Ratings

4.8 Average

Models
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  • Laurent P.07-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Russell M.07-07-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Kathleen M.07-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Always timely customer service.

  • Sergey M.07-06-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Easy going transaction, professional stuff

  • Hyram P.07-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Stewart P.07-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Joe (Service Advisor) was very professional and courteous as always. A great representative for the company. Service was timely and a pleasant experience

  • Carol H.07-05-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Hector M.07-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Outstanding customer service

  • Matt K.07-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Lauretta C.07-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Professional, timely repair.