Average Score (616 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

616 Ratings

4.8 Average

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  • Gail E.09-24-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    Every employee that I met was very professional and cordial The service technician was very knowledgeable

  • Michelle B.09-24-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Great customer service

  • Jerry R.09-22-2025

    TYPE:ServiceMODEL:Golf RYEAR:2025

  • John H.09-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Maria M.09-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Since we walked into this dealership we had great service from our salesperson, Lisa, to service people the dealership manager everyone has been amazing!! My husband just this past week got to the appt early for oil chg they told him up to 2 hrs and in 30 minutes he got the vehicle back amazing service!! Thank you so much!!

  • David P.09-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Joe, Patrick, and the shop team did an incredible job talking to me… setting expectations… and finding the best deal for me to keep my Jetta running smoothly! I appreciated every aspect of the experience!

  • Lawrence D.09-20-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

  • William E.09-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Karl L.09-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    From start to finish, incredibly professional and responsive. Top-notch all the way.

  • Shawn E.09-19-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Absolutely exceptional communication and service at every point.