TYPE:ServiceMODEL:PassatYEAR:2019
Average Score (586 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:JettaYEAR:2024
From start to finish, incredibly professional and responsive. Top-notch all the way.
TYPE:SalesMODEL:ID.4YEAR:2025
Absolutely exceptional communication and service at every point.
TYPE:ServiceMODEL:BeetleYEAR:2018
Great service friendly staff Will return.
TYPE:ServiceMODEL:TiguanYEAR:2022
Excellent customer service!
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2023
1st the wiper fluid was not topped off, which makes me question what is the “standard” list of checking fluids. Also, I was not consulted prior to the sunroof “drain cleaning” which was over a $100 item added to total. My opinion, I should have been consulted on anything beyond oil change, tire rotation.
TYPE:ServiceMODEL:Golf GTIYEAR:2024
The tech, Edwin, and my service advisor, Tyler were very communicative during the whole process of figuring out what was wrong with my GTI. I’m very happy that the issue was found and fixed and now my car actually drives like it should have the whole time I’ve owned it. Tyler went above and beyond and ordered the flywheel for my car and overnighted it so I could get my car back sooner.
TYPE:ServiceMODEL:TiguanYEAR:2022