Average Score (586 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

586 Ratings

4.8 Average

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  • Dana K.01-14-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Ron was the easiest and most knowledgeable person to work with. He had all cars I wanted to look at pulled up to inspect and test drive. He knew all the ins and outs of the car to tell me all the details. He made the process so easy as a first time car buyer.

  • Nicole B.01-14-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Steven H.01-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    The appointment technician was courteous, friendly, knowledgeable and not pushy. Clay securred me an Uber to and from the dealership. Vehicle was ready very quickly.

  • Michael D.01-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Very prompt service, was met at the door and directed to the surface manager. Very efficient.

  • Shonavery H.01-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Cary C.01-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Rodolfo F.01-11-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Outstanding service form Nicholas during my lease purchase

  • William R.01-11-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Mr. Rice and Mr. Roman were professional, polite and helpful. The dealership is a fun place to be, and the buying experience was very pleasant. They also help others in the local community.

  • William W.01-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Will update on the follow-up visit next week.

  • Kimberly R.01-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    The advisor was awesome but once I got into my car, I noticed that they had driven 12 miles for no reason when it went in for a seat issue. And they had fingerprints all over everything inside with dust or something and didn’t wipe it down at all. This is a brand new car. It only had 600 on it