Average Score (586 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

586 Ratings

4.8 Average

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  • Tyler S.01-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • John C.01-05-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Great service as always. Second car through this establishment and Derek and Kristian were fantastic.

  • Heiko B.01-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Tyler was super friendly and helpful. The service was done efficiently and within the time window given to me. I could wait in the waiting room with coffee. The fact that my vehicle was washed was an added bonus and much appreciated

  • Scott B.01-05-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    You can't hit a home run every time. Consider this a PSA (not a negative review) for anyone using the Steve White service center with/for any new or emerging technology. While I was told 2 days to do recall repairs, it took the dealership a week (longer but two days were holidays and one Sunday so we won't count those) because, as they admitted, they didn't know how to the updates correctly. So, don't be a guinea pig like I was. Make certain the repair techs know how to do your needed repairs/updates before you commit to their timeline.

  • Jenae B.01-05-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Beate L.01-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The entire team is great, from calling, scheduling, performing and completing everything in time is just great

  • Jennifer M.01-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Mallory J.01-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Nicholas Shepherd's salesmanship was top notch during my first car buying experience - highly recommend.

  • Hugo V.01-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Adrian E.01-03-2025

    TYPE:SalesMODEL:TaosYEAR:2024