Average Score (586 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

586 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Loren P.12-09-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Mark Miles, service manager, expedited the resolution to the recurring problem of air pressure loss in right rear tire. He was very professional.

  • Tom H.12-09-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Michael B.12-09-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    This was the fastest service we’ve had yet. We appreciate the personal attention to detail and communication.

  • Paul H.12-08-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Great support staff in the service center. I felt like i was in a country club.

  • Arlene S.12-07-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Love the text option coz I can ask questions and be provided updates easy. Great experience as well with Tyler. Very responsive and provided the right service and recommendations needed for my car. Loyal VW customer for 10 years now and counting.

  • Bernarda T.12-07-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    My vehicle was a great deal. However, it was displayed as certified, 2022 with an M.O. It was mislabeled and it is actually a 2021 without M.O. I agreed to purchase it provided a thorough check and minor repairs were made. Sergio and the bus mgrs were able to work a deal that was hard to refuse.

  • Regina E.12-07-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Jeff B.12-06-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

    It was my 1st visit to Steve White Volkswagen due to relocating and it did not disappoint.

  • Jean S.12-05-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Service was prompt, professional, personal, polite and as promised. Tyler couldn't have been better as was the gentleman in the Parts Dept who found me a replacement wheel logo that I lost. Overall a very pleasant experience. I will be back.

  • William H.12-04-2024

    TYPE:SalesMODEL:AtlasYEAR:2025

    The process was quick and easy