Average Score (586 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

586 Ratings

4.8 Average

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  • Jeanne P.11-27-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Cheryl B.11-26-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Sales rep was professional, courteous, knowledgeable and not pushy. I test drove a car that was not in the budget amount I had in mind and it was fully loaded with a sunroof and the color I preferred. In order to meet the payment amount I had in mind, he worked to get me another car (2024 Tiguan SE) that did not have the sunroof, another feature and a different color but it was on point where I needed the payment. After a few hours, he text me to let me know everything worked out and the payment was where I needed it to be. I was pleasantly surprise when the next text said it was for the car that I test drove. I appreciate the effort and the time he put in to get me the car I really wanted.

  • Stewart P.11-25-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Excellent service at short notice.

  • Mitch V.11-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Jorden H.11-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    The rep in charge of taking care of me for this service was great!

  • Ronald W.11-24-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Receive great customer care.

  • Donald M.11-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Marilyn H.11-22-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

    Because I have never been there and the service wasn’t immaculate. Ben was awesome. I love seeing Mark because he looks after your loyal customers

  • Robin M.11-22-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    Nicholas Shepherd was so knowledgeable about the automobiles. He was totally non-pressure. I would send anyone interested in buying a new car to him for a great buying experience.

  • Anthony C.11-22-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Clay deserves a raise. He is an excellent service manager.