Average Score (586 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

586 Ratings

4.8 Average

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  • Antoine P.11-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Over all good experience. Very friendly staff etc. But a half full Steve White water bottle was left in my cupholder by someone.

  • William K.11-21-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    Overall satisfied with the items that were fixed on a 5yr old car still under warranty. Good communication throughout the process. First VW in our family and it will encourage us to consider future purchases.

  • Pat E.11-21-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Charles C.11-20-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

    From our arrival to our departure, we appreciated all the personnel with whom we made contact.

  • Michael L.11-20-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

    Chuck was keen to make the sale and was very attentive to get it done.

  • Lauren F.11-20-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Julian L.11-19-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

  • Joseph G.11-18-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    Very quick service and turnaround. Friendly staff, easy process to get a car loaner for the weekend - which I didn’t need for very long since the service was able to be completed so quickly!

  • Chavela A.11-17-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Chad W.11-14-2024

    TYPE:ServiceMODEL:AtlasYEAR:2020

    This was my second time there and second time working with Tyler, couldn’t ask for a better Experience. Tyler kept me up-to-date on my service and what was going on With my car. Probably the best service department I’ve ever dealt with.