Average Score (586 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

586 Ratings

4.8 Average

Models
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  • Charles L.11-14-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Paul Z.11-14-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Great customer service.

  • Melanie H.11-14-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Clay has always been helpful and anytime there is an issue, I have no problem getting an appt. Great service!

  • Richard D.11-13-2024

    TYPE:ServiceMODEL:PassatYEAR:2020

    No trouble scheduling the appointment. Employees very courteous and friendly. I did not need one of the services and they let me know. Very honest and reliable.

  • Elizabeth W.11-13-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Sarah T.11-12-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Outstanding kindness throughout this dealership. Chuck was my salesman and made sure everything went smoothly and helped me get a great deal on a brand new 2024 Tiguan which I LOVE! Thank you!

  • Harold B.11-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Everything was done as promised

  • Jeffrey W.11-11-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    5 +5, Your teams are all doing everything correct and exceeding all expectations!

  • Sarah D.11-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    They got my car in same day and fixed 2 separate issues free of charge for me. Couldn’t ask for anything more!

  • Joel F.11-10-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Joseph did a great job keeping me informed throughout the process. Much better than my previous experiences.