Average Score (586 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

586 Ratings

4.8 Average

Models
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  • Shawn S.09-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Had a great experience and super communication from Dillon.

  • Frank G.09-06-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

    Very professional employees at all levels.

  • Roman M.09-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • William S.09-05-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Personable people. Very courteous and professional.

  • Kristen L.09-04-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Michael W.09-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Always very helpful

  • Robert G.09-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Shaun H.09-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Both Ben and the technician that worked on my 2019 Atlas were amazing. They both took ownership of making sure my vehicle was put back in tiptop shape. I will definitely be returning for additional service as needed.

  • Mihai S.09-02-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Such a easy process to get the ID4 from Aundra Wilson, I'm a very satisfied customer and I can't wait to get another one.

  • Edward R.09-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Expected wait time was explained in detail. Comfortable waiting room with access to coffee and snacks. Very friendly service personal that answer questions.