Average Score (586 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

586 Ratings

4.8 Average

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  • Campbel B.09-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Benjamin and Clay were both super friendly and helpful. I appreciated that the appointment was efficient and potential costs were laid out very clearly!

  • Allison G.09-01-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    A great deal on a great car! Couldn't pass it up. And working with RonJon is always a pleasure!

  • Abraham M.08-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Everybody was hip. I got a free ride to lunch. The car was ready when I got back. What else can I say?

  • Jeanne P.08-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great efficient service.

  • Sue H.08-30-2025

    TYPE:ServiceMODEL:Tiguan LimitedYEAR:2018

  • Joseph C.08-29-2025

    TYPE:ServiceMODEL:GolfYEAR:2021

    All Staff, very professional. When bringing in my car for service, always updates and communication....

  • Michael C.08-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2025

    I had an issue with my Brand New vehicle…they gave me a loaner while they worked on parts from Germany I was also given a check for one car payment. My car was in shop for 3 weeks and I am great full for the comp and Mark and Tyler were great!

  • Charles C.08-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Michael D.08-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Very courteous staff. Clear and complete explanation of service. Very convenient accommodation for transportation while service was performed. Absolute adherence to times stated for completion of service.

  • Gregory P.08-28-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Our salesperson, Chuck, was great to work with! He helped facilitate an easy and streamlined leasing experience. Eddie in finance was also knowledgeable and great to work with.