Average Score (586 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

586 Ratings

4.8 Average

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  • Jimmie K.08-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Justin O.08-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Dealership tried to trick my wife into spending $600 on brakes that had just been replaced by myself personally, point being the car was brought in for check engine light on, i could go on and on considering how many times we've had our vehicle there for service

  • Robert O.08-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Wish they could have found out what was wrong with my new 2025 Jetta instead of saying bring it back in if it happens again3

  • James C.08-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Easy schedule friendly service.

  • Deanna B.08-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    it was a great experience as usual

  • Michael W.08-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Professional and Courteous.

  • John B.08-19-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Very courteous and attentive sales staff.

  • Jimmie L.08-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Juwan made the experience very pleasant. I relate buying a car like speaking to an attorney about the worst scenario. Juwan made me feel welcome and a great listener.

  • Beate L.08-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Lovely facility with friendly employees and professional service

  • Stewart P.08-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Excellent customer service and work completed in a very timely fashion.